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Service Provider Agreement

Peppol governance contract between a Service Provider and a Peppol Authority.

Definition

The Service Provider Agreement replaced, on 1 July 2022, the former Transport Infrastructure Agreement (TIA). It is signed between a Service Provider and the competent Peppol Authority, incorporates the Internal Regulations and Peppol specifications by reference, and imposes compliance, service-level and reporting obligations. Without an SPA in force, an operator cannot be issued a valid Peppol certificate.

Origin

Published by OpenPEPPOL AISBL as part of the Peppol Interoperability Framework; Service Provider Agreement v4.0.2, in force since 1 July 2022.

Example in context

Before requesting its Access Point certificate, the operator signs the Service Provider Agreement v4.0.2 with its Peppol Authority, which binds it to the Internal Regulations and local PASR.

Last updated: June 20, 2026