OMS-ORDER-MGMT

Software orchestrating retail omnichannel orders.

Definition

OMS market led by Manhattan Active Omni, IBM Sterling OMS, Salesforce OMS (Commerce Cloud), Kibo, Fluent Commerce. EDI X12 850/810 or cXML for B2B integration. REST APIs for BOPIS, Ship-from-Store, Curbside. Distributed Order Management (DOM) for multi-DC.

Origin

Modern OMS emerged post-2010 with omnichannel retail rise.

Example in context

Nordstrom uses Manhattan Active Omni to offer Ship-from-Store across 100 stores.

Related terms

• TMS — downstream software.