OTIF
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Logistics KPI combining timeliness and completeness.
Definition
OTIF in retail: Walmart enforces 98% OTIF with MABD (Must Arrive By Date) ; penalties 3% of PO value. Target: 90% OTIF. Measurement: OTD × IF where OTD = on-time deliveries / total deliveries and IF = full deliveries / total. Reporting via Retail Link, Target POL portals.
Origin
Concept formalised by US grocery retailers in the 2000s.
Example in context
A Walmart supplier hits 98.5% OTIF in Q4 2025 and avoids penalties via Retail Link dashboard.
Related terms
- SCOR Model — supply chain KPI framework.